Legal

Privacy Policy

Last updated: January 1, 2026

This Privacy Policy explains how Adventure Labs d.o.o., 10000 Zagreb, Croatia ("Company", "we", "us", or "our") collects, uses, stores, and protects personal data when you use TIMA ("Service", "Platform", or "App").

We are committed to protecting your privacy and handling your personal data transparently and in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).

1. Data Controller

Adventure Labs d.o.o.

Registered in Croatia

Email: support@tima.wtf

2. Personal Data We Collect

We may collect the following categories of personal data:

2.1 Information You Provide

  • Name
  • Email address
  • Company name
  • Billing details
  • Account credentials
  • Communication content (emails, messages, support requests)

2.2 Information Collected Automatically

  • IP address
  • Browser type and version
  • Device information
  • Usage data and analytics
  • Cookies and similar technologies

2.3 Third-Party Data

  • Data from connected advertising platforms (e.g., Meta Ads)
  • Social media account information when you connect accounts

3. How We Use Your Data

We use your personal data to:

  • Provide and maintain the Service
  • Process payments and billing
  • Send service-related communications
  • Improve and personalize your experience
  • Analyze usage patterns and optimize performance
  • Comply with legal obligations
  • Protect against fraud and abuse

4. Legal Basis for Processing

We process your personal data based on:

  • Contract performance: To provide the Service you requested
  • Legitimate interests: To improve our services and protect our business
  • Consent: For marketing communications (where required)
  • Legal obligation: To comply with applicable laws

5. Data Sharing and Third Parties

We may share your data with:

  • Service providers: Cloud hosting, payment processors, analytics
  • Advertising platforms: When you connect your ad accounts
  • Legal authorities: When required by law

We do not sell your personal data to third parties.

6. Data Retention

We retain your personal data for as long as necessary to provide the Service and fulfill the purposes described in this policy. When you delete your account, we will delete or anonymize your data within 30 days, unless retention is required for legal or legitimate business purposes.

7. Your Rights

Under GDPR, you have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate or incomplete data
  • Erasure: Request deletion of your data ("right to be forgotten")
  • Restriction: Limit how we process your data
  • Portability: Receive your data in a machine-readable format
  • Object: Object to processing based on legitimate interests
  • Withdraw consent: Where processing is based on consent

To exercise your rights, contact us at support@tima.wtf

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data, including encryption, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

10. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep you signed in
  • Remember your preferences
  • Analyze how you use the Service
  • Improve performance and user experience

You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of the Service.

11. Children's Privacy

The Service is not intended for children under 16 years of age. We do not knowingly collect personal data from children. If you believe we have collected data from a child, please contact us immediately.

12. AI and model training

TIMA uses third-party AI providers to generate brand assets, copy, and campaign recommendations. We do not use your brand assets, ad account data, or private campaign performance to train public foundation models. Your content is processed to deliver the Service and may be retained in your workspace per your plan and retention settings.

Aggregated, de-identified usage metrics may be used to improve product reliability and safety. If this policy changes, we will update the date above and notify active customers of material changes.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Adventure Labs d.o.o.

10000 Zagreb, Croatia

Email: support@tima.wtf